Privacy Policy

Effective Date: 28th October 2024

Who we are

Our website address is: https://voltisle.com.

At VoltIsle, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, and it applies to all personal information we collect from users.

Information We Collect

Personal Information
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

Comments
When visitors leave comments on our site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After your comment is approved, your profile picture may be visible to the public in the context of your comment.

Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. Here’s how we use cookies:

Comment Cookies: If you leave a comment, you may opt to save your name, email address, and website in cookies. These cookies last for one year.

Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Login Session Cookies: When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.

How We Use Your Information

We may use the information we collect in the following ways:

  • To process and fulfill your orders
  • To communicate with you regarding your account or transactions
  • To send you promotional and marketing communications (with your consent)
  • To improve our website and services
  • To prevent fraudulent transactions and enhance security
  • To respond to your comments, questions, and requests

Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

If you request a password reset, your IP address will be included in the reset email.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically.

For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you, though this does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: voltisle.com/contact.

Store Pickup Times

Tuesdays: 8:30am - 2pm
Wednesdays: 9am - 12pm
Thursdays: 10am - 12pm
Fridays: 9am - 12pm
Visit the Faculty of Engineering (UWI) Office and ask for Renee.