Frequently Asked Questions

This Agreement was last modified on 28th October 2024

Got Questions? Your VoltIsle Guide to Shopping & Shipping!

What Shipping Methods Are Available?

  1. Standard Delivery within Kingston
    We offer standard delivery within Kingston for a fee of $600. Orders placed are delivered within 24 hours to ensure prompt service.
  2. Free Campus Shipping
    We provide free shipping to UWI Mona Campus and UTech Campus twice per week. Just select your campus delivery option at checkout, and we’ll coordinate with you on the next available delivery day.
  3. Pickup Option
    You can also choose our convenient pickup option. Collect your items at our designated location:
    4 St. Johns Close, Faculty of Engineering, UWI Mona.

How Long Will it Take To Get My Package?

  1. Standard Delivery within Kingston: Orders are delivered the next business day after the order is placed.
  2. Free Campus Delivery (UWI Mona & UTech): Free campus deliveries are made within 3 business days or on the designated delivery days each week.
  3. Other Parishes: For all other parishes, packages are delivered within 3 business days via Knutsford Express or Zipmail.
  4. Pickup Option: Pickup is available on designated pickup days at 4 St. Johns Close, Faculty of Engineering, UWI Mona.

We offer flexible delivery and pickup options to make receiving your items easy and convenient!

How Do I Track My Order?

You can easily track your order status by clicking on the following link: Track Your Order. Simply enter your order details, and you’ll receive up-to-date information on your package’s progress.

How Do I Place an Order?

To place an order, simply visit our online store at voltisle.com/shop. Browse our selection of electronics, add your chosen items to the cart, and proceed to checkout. Follow the prompts to complete your order, and you’re all set!

How Should I to Contact if I Have Any Queries?

If you have any questions or need assistance, feel free to reach out to us:

Our team at VoltIsle.com is here to help with any inquiries about products, orders, or anything else you may need!

Do I Need an Account to Place an Order?

No, you don’t need an account to place an order. However, creating an account allows you to save your details for faster checkout, track your order history, and receive updates on special offers and promotions. It’s a convenient way to enhance your shopping experience with us at VoltIsle.com!

Store Pickup Times

Tuesdays: 8:30am - 2pm
Wednesdays: 9am - 12pm
Thursdays: 10am - 12pm
Fridays: 9am - 12pm
Visit the Faculty of Engineering (UWI) Office and ask for Renee.